bom4d is committed to protecting the personal information of every player who uses our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights available to you as a bom4d account holder.
bom4d operates an English-language online betting and casino platform serving players in Indonesia. As a platform that handles real-money transactions and collects identity information for regulatory compliance, we recognise that robust privacy practices are not optional — they are fundamental to the trust our players place in us.
This Privacy Policy applies to all personal data processed by bom4d in connection with the operation of the platform, including data collected through account registration, deposits and withdrawals, game participation, customer support interactions, and use of our website. It applies regardless of whether you access the platform from a desktop browser in Jakarta, a mobile device in Surabaya, or any other location.
This policy should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which contain provisions relevant to the lawful processing of your personal information.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living natural person, including name, date of birth, email address, phone number, payment details, and IP address. |
| "Processing" | Any operation performed on personal data — including collection, storage, use, disclosure, and deletion — whether automated or manual. |
| "Data Controller" | bom4d, the entity that determines the purposes and means of processing personal data collected through the platform. |
| "Data Processor" | A third party that processes personal data on behalf of bom4d, under bom4d's instructions and subject to contractual data protection obligations. |
| "KYC" | Know Your Customer — identity verification procedures required to confirm a player's identity, age, and source of funds prior to processing withdrawals. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of a player's agreement to the processing of their personal data for a stated purpose. |
| "Cookie" | A small text file placed on a user's device by a website to store preferences, session identifiers, or analytics information. |
bom4d collects only the personal data that is necessary to provide our services, comply with applicable obligations, and maintain the security of the platform. The categories of data we collect are set out below.
bom4d collects personal data through the following channels:
bom4d processes personal data strictly for the purposes described below. We do not use your data for any purpose that is incompatible with these stated purposes without first obtaining your explicit consent.
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Registration data, device data |
| Age and identity verification (KYC) | Registration data, KYC documents, financial data |
| Processing deposits and withdrawals | Financial data, registration data |
| Delivering betting and casino services | Account data, gaming activity data |
| Fraud prevention and security monitoring | All categories, especially device and transaction data |
| Customer support and dispute resolution | Support data, account data, transaction data |
| Responsible gaming monitoring | Gaming activity data, registration data |
| Sending service communications | Registration data (email, phone) |
| Sending promotional communications (with consent) | Registration data, gaming activity data |
| Platform analytics and improvement | Technical data, gaming activity data |
bom4d will never use your personal data to make fully automated decisions that have a significant legal or similarly serious effect on you without providing a mechanism to request human review of that decision.
bom4d processes personal data under one or more of the following recognised legal bases:
bom4d does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the limited circumstances described below, and only to the minimum extent necessary.
We engage carefully vetted third-party service providers to support specific platform functions. These providers process data strictly on bom4d's instructions and are bound by contractual data protection obligations that prohibit them from using your data for any other purpose. Current categories of service providers include:
bom4d may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or binding regulatory direction. We will notify you of any such disclosure where legally permitted to do so.
In the event that bom4d undergoes a merger, acquisition, or sale of all or a substantial part of its business assets, personal data held by bom4d may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material change to the privacy practices applicable to your data before the transfer takes effect.
bom4d uses cookies and similar tracking technologies to operate the platform reliably, recognise returning players, and understand how the site is used. The following categories of cookies are in use:
| Cookie Type | Required? | Purpose |
|---|---|---|
| Strictly Necessary | Yes — cannot be disabled | Maintain your login session, process transactions, and ensure platform security. Without these cookies, core platform functions will not work. |
| Functional | Optional | Remember your preferences such as language, odds format, and notification settings to personalise your experience. |
| Analytics | Optional | Collect aggregated, anonymised data on how players navigate the platform to help us identify improvements. No individual player is singled out in analytics reports. |
| Fraud Prevention | Yes — cannot be disabled | Device fingerprinting and session integrity checks that help detect and prevent fraudulent account access and payment abuse. |
You can manage optional cookie preferences through your browser settings. Please note that disabling functional cookies may affect certain non-essential personalisation features. Disabling strictly necessary or fraud prevention cookies will impair your ability to use the platform.
bom4d retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
When retention periods expire, personal data is securely deleted or irreversibly anonymised. bom4d conducts regular data audits to ensure that data is not held longer than necessary.
bom4d implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key measures include:
As a bom4d player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email. We aim to respond to all verifiable data requests within 30 days.
You may request a copy of all personal data bom4d holds about you, along with information about how and why it is being processed.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
You may request that bom4d restrict the processing of your personal data in certain circumstances, such as while a dispute over accuracy is being resolved.
Where processing is based on your consent or a contract, you may request a structured, machine-readable export of the personal data you have provided to bom4d.
You may object to processing carried out on the basis of legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before the withdrawal.
If you believe bom4d has not handled your personal data appropriately, you have the right to raise a complaint with us directly. We will investigate and respond within 30 days.
The bom4d platform is strictly intended for adults aged 21 and over. We do not knowingly collect personal data from individuals under 21 years of age. If bom4d becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and where appropriate, report the incident to relevant authorities.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online betting and casino platforms. If you believe a minor has registered an account on bom4d, please contact our support team immediately so we can take appropriate action.
The bom4d platform may contain references to payment methods and game studios that operate their own independent services. When you interact directly with a third-party service — for example, when your bank's app processes a transfer to fund your bom4d account — that third party's own privacy policy governs the processing of your data within their system. bom4d is not responsible for the privacy practices of third-party providers operating outside the bom4d platform environment.
bom4d selects all third-party service providers carefully and requires contractual assurances that they maintain data protection standards consistent with this Privacy Policy. However, we encourage you to review the privacy policies of your bank (BCA, BRI, BNI, Mandiri, or others) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) for full transparency on how those institutions handle your financial data.
bom4d reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes — for example, introducing a new category of data processing or a new third-party data processor — we will notify registered players by email or via a prominent in-platform notification at least 7 days before the change takes effect.
The "Last updated" date at the top of this page will always reflect when the most recent version of the Privacy Policy was published. We recommend reviewing this page periodically to stay informed of how bom4d protects your data. Your continued use of the platform after a change takes effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy concern, please reach out to the bom4d privacy team through any of the following channels:
Indonesian-speaking support agents are available at all times and can assist you with privacy requests in either English or Bahasa Indonesia. For verification purposes, we may ask you to confirm your identity before processing a data access, correction, or deletion request.
Six core principles that guide how bom4d handles your personal data every single day.
Every byte of data transmitted between your device and the bom4d platform is protected by industry-standard TLS encryption. Your login credentials, financial details, and KYC documents are never sent in plain text.
bom4d will never sell, rent, or trade your personal data to advertising networks, data brokers, or other gambling operators. Your information is used solely to operate your account and deliver our services.
Access to player data within bom4d's internal systems is restricted to staff with a specific operational need. All data access is logged and audited regularly to prevent unauthorised internal use.
We retain personal data only as long as legally required or operationally necessary. Account data is deleted or anonymised within defined timeframes after account closure — not held indefinitely.
You have the right to access, correct, export, or delete your personal data at any time. All data rights requests are handled by our support team and resolved within 30 days, free of charge.
In the unlikely event of a data breach affecting your personal information, bom4d is committed to notifying affected players and relevant authorities promptly, with clear guidance on protective steps to take.
Now that you know exactly how bom4d protects your privacy, you can play with confidence. Explore our sportsbook, live casino, slots, and more — all backed by the same commitment to security that governs our data practices.
21+ only. Please gamble responsibly. This Privacy Policy is effective as of 1 January 2026.